IT Infrastructure Management Services (IMS) play a critical role in delivering seamless and reliable business solutions. Our expert team specializes in complete end-to-end Infrastructure Management and support solutions. We Consult, Design, Stage, Deploy, and Manage Infrastructure and SD-WAN as required – including 24/7/365 NOC Operational Support (NOCaaS) and incident/Change Management. We are Cisco Meraki and Fortinet certified with the ability to support over two hundred and fifty manufacturers, systems, and device types via our secure portal.
When it comes to consultation, we don’t just offer cookie-cutter solutions. Our approach is entirely client-centric – we prioritize getting to know your business objectives and current technology solutions to design a tailored solution that aligns with your needs and will scale with you as you grow. With our technology expertise, we confidently guide you through the process, anticipating potential pain points and offering innovative solutions to ensure your company is successful. Our ultimate goal is to help your business thrive.
EnTelegent Solutions designs IT infrastructures with the flexibility to support “everywhere infrastructure, ” enabling organizations to respond rapidly to change. We can incorporate several unique solutions into your Infrastructure design that can make a huge difference whether you are a large enterprise, small office, or supporting remote workers.
EnTelegent carefully Stages any changes to your Managed Infrastructure for validation prior to going live. We rely on automation for efficient and accurate testing so we can ensure that applications will work as expected, even after changes are made.
As a leading provider of Managed Infrastructure, we understand the importance of efficient deployment. That’s why, in addition to our internal resources, we have a vast network of highly skilled technicians worldwide who are ready to handle your installation needs. In addition, all installations are remotely supported by EnTelegent’s Network and SD-WAN Engineers. With our presence in over 160 countries, we provide seamless deployment of our cutting-edge technologies to businesses of all sizes.
Effective management is crucial when implementing any technology process, especially in Managed Infrastructure. We partner you with a dedicated, experienced Project Manager who serves as a single point of contact to handle logistics and provide oversight for all configuration, deployment coordination, and Engineering assistance.
NOC Operational Support (NOCaaS) experts monitor and maintain the entire system, ensuring everything runs smoothly and quickly, identifying and resolving any issues. The NOC constantly works behind the scenes 24/7/365, watching the network, servers, applications, and other components that comprise the infrastructure. They troubleshoot problems and conduct regular maintenance activities, ensuring that everything is up-to-date and optimized for peak performance.
As technology evolves, keeping track of multiple service provider portals can become tedious and overwhelming. EnTelegent understands this challenge and has created a solution as a comprehensive, Secure Web Portal. With its streamlined approach, EnTelegent’s portal consolidates all service provider portals into a single and user-friendly management tool. Whether it’s API Integration, Monitoring, Alerting, Ticketing, or Reporting (Latency, Packet Loss, SLAs & more), EnTelegent has you covered. With our innovative solution, managing multiple service provider portals has never been easier.
EnTelegent Solutions offers additional Network Services to our clients, including circuit management, third-party management, switch and server management, and IoT device management. We also have integrated polling, data gathering, reporting, and ticket management for circuits and CPE via, our user-friendly portal.
From increasing efficiency and productivity to reducing operational costs, Managed Infrastructure plays a role in any organization’s success and bottom line. With a well-managed IT infrastructure, you can streamline IT operations, increase ROI, and stay ahead of the curve. Investing in IT Managed Infrastructure will position your business for sustainable growth and success.